1. Overview & Commitment to Transparency
Melissa Drake (“we,” “our,” or “us”) provides Opportunity Development, strategic advisory services, meeting and retreat facilitation, author stewardship, and the Mosaic Development methodology. This Privacy Policy governs our collection, storage, and use of information gathered through melissadrake.com (“Website”), including our interactive inquiry modal, lead-magnet resource requests, newsletter distributions, and direct correspondence.
Because our core work involves strategic transitions, unreleased intellectual property, and deeply personal developmental paths, we approach client data with the utmost discretion and care. We do not sell, rent, or trade personal data under any circumstances.
2. Information We Collect
We collect information in two primary ways: information you choose to provide, and technical data collected automatically when navigating the Website.
A. Information You Voluntarily Provide
- Inquiry Submissions: When you submit our Inquiry Modal or Front Porch form, we collect your name, email address, selected developmental doorway (Personal, Professional, Practitioner, or Organizational), and any details you share describing what you are working on.
- Resource & Newsletter Requests: When you request downloadable resources, frameworks, guides, or subscribe to Perspectives reflections, we collect your email address and first name.
- Direct Communication: If you correspond with us via email, we retain your message and contact details to respond effectively.
B. Information Collected Automatically
Like most modern web platforms, our hosting and analytics tools collect limited technical data to ensure site stability, security, and performance:
- Device and Browser Information: Browser type, operating system version, screen resolution, and language preferences.
- Log & Usage Metrics: Approximate geographic region (city/state level; never precise GPS coordinates), referring webpage, pages viewed, time spent per page, and general navigation flow.
- IP Addresses: Processed in an anonymized fashion through Google Analytics (GA4) to prevent personal identification.
C. Information We Never Collect
We do not collect sensitive personal attributes (such as social security numbers, medical histories, or biometric data) through this Website. Furthermore, this static website does not process credit cards or store payment credentials directly; all formal advisory billing is handled through independent, PCI-compliant invoicing platforms.
3. How We Use Your Information
We use the information we collect solely for purposeful, legitimate business needs:
Inquiry Response & Scheduling
Evaluating your goals, recommending appropriate developmental pathways, and scheduling exploratory discussions.
Content Delivery
Fulfilling requests for publications, author guides, worksheets, and periodic Perspectives essays.
Platform Integrity
Preventing fraudulent form submissions, blocking malicious traffic, and verifying website uptime.
Legal Compliance
Fulfilling applicable regulatory, tax, accounting, and recordkeeping obligations.
We do not use automated decision-making or profiling algorithms to evaluate prospective clients. Every inquiry submitted through the Front Porch or Inquiry Modal is reviewed personally.
4. Third-Party Processors & Service Providers
To maintain an efficient, secure static website, we partner with reputable third-party infrastructure providers who act strictly as data processors:
- Web3Forms: Our frontend inquiry forms transmit submissions securely over encrypted HTTPS to Web3Forms, which delivers the message directly to our verified administrative inbox. Web3Forms does not sell your information.
- Google Analytics (GA4): We utilize Google Analytics (Tag ID: G-R86C2PV13M) with IP anonymization enabled to analyze aggregate website usage patterns. Google processes this information in accordance with its privacy standards.
- Content Delivery & Hosting: Modern high-performance edge networks host our static assets and ensure fast, encrypted delivery via TLS 1.3 encryption.
- External Links: This site contains links to external platforms, including TEDx, book publishers, podcasts, LinkedIn, and Substack. We are not responsible for the privacy practices or content of third-party platforms.
5. Client & Author Confidentiality
Confidentiality is the cornerstone of Melissa Drake's practice. As an author steward and strategic advisor to executives, creators, and organizational leaders:
- Unreleased Intellectual Property: Any book outlines, chapter drafts, proprietary business strategies, or artistic concepts submitted during inquiries or exploratory sessions remain 100% your intellectual property and are treated with non-disclosure rigor.
- Private Transitions: Personal situations, internal corporate friction, and leadership challenges shared with Melissa are never disclosed publicly or used as unapproved case studies.
- Testimonials & Endorsements: Any client quotations, testimonials, or organizational mentions appearing on this site have been published solely with prior written consent.
7. Security Measures & Data Retention
We implement administrative, organizational, and technical safeguards to protect your personal information:
- Encryption in Transit: All website traffic and form submissions are encrypted end-to-end using Secure Sockets Layer / Transport Layer Security (SSL/TLS).
- Restricted Access: Access to inquiry records and email correspondence is limited strictly to Melissa Drake and authorized personnel bound by confidentiality agreements.
- Retention Period: We retain inquiry information only as long as necessary to fulfill the purpose of communication or support ongoing advisory relationships, after which records are archived or safely deleted.
8. Your Privacy Rights (GDPR, CCPA/CPRA & US State Laws)
Regardless of your geographic location, we respect your rights regarding your personal information under applicable data protection laws:
To exercise any of these rights, please email us directly at collaborativeaf@gmail.com with the subject line “Privacy Rights Request.” We will respond promptly within 30 days.
9. Children's Privacy
This Website and our advisory services are directed exclusively to adults, business leaders, and creators. We do not knowingly solicit or collect personal information from individuals under the age of 18 (or under 13 in compliance with the Children's Online Privacy Protection Act, COPPA). If we learn that we have unintentionally collected information from a child under 13, we will promptly delete it.
10. Updates to this Policy
We may periodically review and update this Privacy Policy to reflect modifications to our digital services, operational practices, or legal requirements. Any revisions will be published on this page with an updated “Last Updated” timestamp. We encourage you to review this page periodically.
11. Contact & Inquiries
If you have questions, comments, or concerns regarding this Privacy Policy or how your information is managed, please reach out to:
Melissa Drake
Opportunity Development & Strategic Advisory
Email: collaborativeaf@gmail.com
Website: melissadrake.com
Location: Iowa, United States (Serving clients nationally and internationally)
